Dear Madeleine, I am an American working overseas. A few years ago I took a break from adventure travel to make some cash by accepting an entry level job in IT operations. I was surprised to find that I liked it. Never in a million years did I think I would be happy or successful…
Dear Madeleine, I am the president of a region for a global financial services firm. I have been in the role for about a year. I felt prepared, and I am settling into the job. I have had a lot of leadership training over the years, but I find myself at a loss about how…
Dear Madeleine, I have been managing people since I was first promoted to supervisor in my first job while I was still in college. I am now a senior director in my late 40s. I manage a couple of business units for a large financial services company in Europe. In the last few years, my…
Dear Madeleine, I manage R&D for a large medical device company. I am at the tail end of my work life. I wanted to retire at the end of this year, but our executive team is encouraging me to stay until I feel comfortable that someone on my team can step into the role. Right…
Dear Madeleine, I am a fairly new manager, and I really like managing. My issue is that a young woman I hired a few years ago either cannot or will not meet expectations. She excelled at the job during her six-month probationary period, and then went off a cliff. She has been on one performance…
Dear Madeleine, I read your last blog with interest. My boss and I have worked together for four years and, generally speaking, I have done well with her. She shows appreciation for my work and has been warm and supportive of my career aspirations. However, there are moments when something she does or says puts…
Dear Madeleine, I run a commercial retail real estate firm in a big city in the Midwest. We have some seasoned senior brokers, all of whom have done well working with junior brokers, training them while also benefiting from their help. The model has worked really well, except in the case of one senior broker.…
Dear Madeleine, I am the founder and CEO of a specialty investment services company, which I started—for fun—after retiring from my first career in investment banking. My executive team is amazing. Since we are so specialized and the field is super technical, I have had to find the best and the brightest. My problem is…
Dear Madeleine, I have been managing people for decades. With the advent of Covid, I put a lot of focus on getting better at managing hybrid teams. (This blog really helped me.) I have some people who come to the office and about half the group works remotely. I go in four days a week.…
Dear Intern, I’ve appreciated watching the interns in our company work on different projects in different departments. I’m always amazed by how fast the interns work, how well they collaborate as a team, and the high quality of the work they deliver. My question is this: How do we, the current employees, look to them? Do…